About red24

The CRM

The operational heart of the red24 service is the Crisis Response Management (CRM) Centre.

The centre is staffed 24 hours a day, 365 days a year by a dedicated team of multi-lingual customer service representatives, regional and subject matter analysts, and experienced security experts. The CRM is housed in a state-of-the-art facility where high-end technology complements around the clock intelligence feeds. This enables our analysts and security experts to provide accurate, impartial, up-to-the-minute information and advice to our members.